Working together.

The assignment
1
A call and one target named
2
A proposal with a fixed fee and a definition of done
3
Work starts here: the pre-work and the workshop you chose
4
Debrief and the deliverables for your team
5
The next step agreed
From 1 k€ a day
The continuous service
1
A call to scope the need
2
A proposal for the upcoming partnership
3
Work starts here: a first session and a workshop to set the targets
4
The plan put into practice month by month. A day or two a week beside the team
5
Ends on the agreed date once the agreed scope is delivered
From 1 k€ a day
The toolkit
1
A demo on a sample case
2
Frame the need: the licence and what to tailor
3
Work starts here: your team builds its first cases with us
4
Running inside the licence
Let’s talk.

Frequently asked questions.

How do we get going?
One call to name what you want to achieve. Then we create a plan built around that goal. You name a contact person who arranges the people and the cases on your side.
What do we need from our side?
It depends on what we want to accomplish and we agree it when we start. Be ready with people who know your customers well.
What do we get at the end?
The deliverables we select together at the start. Each assignment has a clear definition of done. And hopefully more service business.
Is a workshop the whole job?
No. We start with a plan and the deliverables we agree at the beginning. A workshop is one tool we apply when it helps.
What is the maintenance strategy?
It is how your customer keeps the mechanical condition of its equipment: who plans the work and who does it. We find what the customer is willing to outsource and turn it into a business model and a value proposition.
What does it cost?
It depends on the scope. From 1 k€ a day. Everything is agreed at the start and fair so there are no surprises at the end.
Who in our company is this for?
Your strategy and business line and sales teams together. They align on how you approach your customer with a strong value proposition and a business model that fits. It drives the business forward.
Do you work outside mining and aggregates?
We go deep in mining and aggregates today. The method is general and we tailor it to your business.
Who owns the results?
You do. The model and the results stay with your team.
How do you handle our customers’ data?
We agree at the start how your customers’ data is handled. The website keeps only what you send through its form.
How ready are your offerings to take that business?

How ready are your offerings to take that business?

WRITE TO
TELL ME MORE

Working together.

The assignment
1
A call and one target named
2
A proposal with a fixed fee and a definition of done
3
Work starts here: the pre-work and the workshop you chose
4
Debrief and the deliverables for your team
5
The next step agreed
From 1 k€ a day
The continuous service
1
A call to scope the need
2
A proposal for the upcoming partnership
3
Work starts here: a first session and a workshop to set the targets
4
The plan put into practice month by month. A day or two a week beside the team
5
Ends on the agreed date once the agreed scope is delivered
From 1 k€ a day
The toolkit
1
A demo on a sample case
2
Frame the need: the licence and what to tailor
3
Work starts here: your team builds its first cases with us
4
Running inside the licence
Let’s talk.

Frequently asked questions.

How do we get going?
One call to name what you want to achieve. Then we create a plan built around that goal. You name a contact person who arranges the people and the cases on your side.
What do we need from our side?
It depends on what we want to accomplish and we agree it when we start. Be ready with people who know your customers well.
What do we get at the end?
The deliverables we select together at the start. Each assignment has a clear definition of done. And hopefully more service business.
Is a workshop the whole job?
No. We start with a plan and the deliverables we agree at the beginning. A workshop is one tool we apply when it helps.
What is the maintenance strategy?
It is how your customer keeps the mechanical condition of its equipment: who plans the work and who does it. We find what the customer is willing to outsource and turn it into a business model and a value proposition.
What does it cost?
It depends on the scope. From 1 k€ a day. Everything is agreed at the start and fair so there are no surprises at the end.
Who in our company is this for?
Your strategy and business line and sales teams together. They align on how you approach your customer with a strong value proposition and a business model that fits. It drives the business forward.
Do you work outside mining and aggregates?
We go deep in mining and aggregates today. The method is general and we tailor it to your business.
Who owns the results?
You do. The model and the results stay with your team.
How do you handle our customers’ data?
We agree at the start how your customers’ data is handled. The website keeps only what you send through its form.

How ready are your offerings to take that business?

WRITE TO
info@servicebusinessjourney.com
TELL ME MORE
SERVICE BUSINESS JOURNEY
THE WORKSHOPSTHE TOOLKITWORKING TOGETHERLINKEDIN
I want to know more…
…about the maintenance strategy
…about the maintenance strategy
…about consignment stock
…about consignment stock
…about extended warranty
…about extended warranty
…about labour contracts
…about labour contracts
…about maintenance and repair contracts
…about maintenance and repair contracts
…about equipment as a service
…about equipment as a service
…about processing as a service
…about processing as a service
…about a demo
…about a demo
…about working together
…about working together
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